Buick's Gas Gauge is Woefully Inaccurate

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#fuel-system #electrical #interior
Cluster on instruments in a Buick, including a gas gauge that shows the tank is empty.

GM vehicles have a problem with defective gas gauges that leave owners wondering just how much fuel is left in their tank. The gauge goes a little whacko once the tank is less than half full, with owners saying it sticks in place or bounces around.

The problem has been attributed to over 30 GM models, including the Enclave, Park Avenue, Regal, and Verano.

Cluster Failure, Defective Sensor, or Both?

For higher mileage vehicles, the fuel gauge issue may be part of a larger instrument cluster failure. As the cluster ages, the drive motors operating the gauges burn out. If this is the case you'd likely see other gauges, like the speedometer and engine temp, also act strangely.

A defective fuel level sensor is a more likely culprit. Each fuel tank contains a level sensor that can corrode over time.

Government Investigation

The National Highway Traffic Safety Administration (NHTSA) opened an investigation into "defective fuel gauges" back in May 2011. At the time, the investigation was focused on the Buick Rainier, as well as the GMC Envoy, and Saab 9-7X.

“Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall,” said the National Highway Traffic Safety Administration in its defect investigations summary. “Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank.” “One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled and was struck from behind.”

The investigation never amounted to a recall because NHTSA didn't deem it to be a "safety issue." Apparently I don't understand the meaning of safety:

safety: the condition of being safe from undergoing or causing hurt, injury, or loss”[3]

Nope, I understand it perfectly. It's NHTSA which needs a vocabulary lesson.

Generations Where This Problem Has Been Reported

This problem has popped up in the following Buick generations.

Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.

Further Reading

A timeline of stories related to this problem. We try to boil these stories down to the most important bits so you can quickly see where things stand. Interested in getting these stories in an email? Signup for free email alerts for your vehicle over at CarComplaints.com.

  1. Ahh, the gas gauge -- dependable travel companion and broadcaster of low fuel warnings. A device so simple that not even General Motors could mess it up ... or so we thought.

    GM is recalling over 50,000 SUVs because the gas gauge could provide little to no warning that the vehicle is about to run out of gas.

    How bad is it? In a letter to the National Highway Traffic Safety Administration (NHTSA), GM said a defective engine control module (ECM) "may result in inaccurate fuel gauge readings at both the high and low end of the fuel range by as much as one quarter of a tank."

    Do I smell a new marketing slogan opportunity? GM: our gas gauges are only off by 25%!

    keep reading article "Software Update Aims to Fix GM's Inaccurate Fuel Gauges"

OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.

  1. File Your Complaint

    CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.

    Add a Complaint
  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

    Notify The CAS
  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA